Microsoft Rewards is currently missing the option to redeem its points in exchange for an Xbox Game Pass Ultimate subscription, and it's unclear when the popular reward will be brought back. Microsoft Rewards is a loyalty program that gets gamers points that can be redeemed for all kinds of products. For those gaming on Xbox, Microsoft Rewards has made it possible to effectively get Xbox Game Pass Ultimate free of charge.
By completing Microsoft Rewards quests and Xbox Game Pass quests, players have been able to consistently earn enough points to never have to pay real money for Xbox Game Pass Ultimate if they don't want to. Besides Xbox Game Pass Ultimate subscriptions, Microsoft Rewards points can also be redeemed for Xbox gift cards, Xbox Live Gold memberships, virtual currency in some games, gift cards to various retailers and food establishments, and more.
Many gamers have been using Microsoft Rewards to effectively get Xbox Game Pass Ultimate for free, but those trying to redeem their points for a subscription renewal are out of luck at the time of this writing. No explanation has been given to date, but Xbox Game Pass Ultimate codes are not currently available. Codes for vanilla Game Pass are not available either. However, gamers can still get PC Game Pass and Xbox Live Gold through Microsoft Rewards.
It seems that Xbox Game Pass Ultimate codes have been missing from Microsoft Rewards for about a week. Some users have reported that it returned in their region, only to disappear again, while others have said that it never came back at all. And while it's unclear why exactly Xbox Game Pass Ultimate codes have disappeared from Microsoft Rewards, there's one prevailing theory about why that might be.
For the uninitiated, Microsoft recently increased the price of Xbox Game Pass Ultimate. However, the price increase did not translate into the codes through Microsoft Rewards costing more. It's possible, though unconfirmed, that Microsoft removed the Xbox Game Pass Ultimate codes from Microsoft Rewards as a temporary measure until it could increase the number of points they cost to reflect the real-money price increase.
If that's the case, then fans should be able to expect Xbox Game Pass Ultimate codes to return to Microsoft Rewards at some point in the near future. However, there's no guarantee that the codes will come back. If not, fans may have to settle for getting Xbox Live Gold subscriptions and converting them to Xbox Game Pass Ultimate, though the conversion ratio is now 3:2 instead of 1:1.