Highlights
- CEO Pilestedt acknowledges server issues & promises fixes soon, urging players to wait if facing long queues in Helldivers 2.
- Humor mixes with compassion in Pilestedt's tweets, addressing fans struggling with the server problems of the popular game.
- Surpassing major titles on PSN, Helldivers 2's success highlights server strain, but Arrowhead Game Studios aims to enhance capacity.
The head of Helldivers 2 developer Arrowhead Game Studios is responding to calls for increased server capacity in the wake of the new game's launch. The sci-fi shooter just released, but it's already made a big impact on the gaming scene. Helldivers 2 is drawing players in droves and winning praise from fans and critics. Of course, this large influx of players is having an impact on the title's servers.
Since its launch, Helldivers 2 has been outperforming Call of Duty and Fortnite on PSN, topping the charts as the number one game on the network. Unfortunately, surpassing the player counts of such major titles is putting a strain on the Arrowhead's server capacity, leading to long wait times for fans and complaints from some who are struggling to connect at all. Now, CEO Johan Pilestedt is responding to these issues personally.
Helldivers 2 Gives Update on Next Patch
Helldivers 2 updates fans on when they can expect the game's next patch, which will focus on login, matchmaking, and server load issues.
On Twitter, Pilestedt has responded to numerous fans and offered several comments about servers. In response to a recent question about the server issue, for example, he stated that "it's being worked on 24/7." In a reply to another gamer asking about other future improvements, Pilestedt emphasized that servers are absolutely the priority at the moment and other fixes will be focused on later. The overall tone of these tweets appears to be encouraging and apologetic, seeking to reassure fans that their frustration is understood and that a solution is in the works. Given that, at the moment, some Helldivers 2 players are staying logged in all day to avoid the long queues, and frustration is mounting, this is probably a good approach for Pilestedt to be taking.
Arrowhead Game Studios' CEO Promises Server Capacity Will Be Improved
Pilestedt has also mixed some humor and compassion into his tweets. Many times, he's joined in jokes with some fans as they poke fun at the idea that the server issue can simply be fixed with a word from the CEO. He's also advised interested players that are short on cash to wait until the issues are fixed, explaining that, while he appreciates the support, he doesn't want to see anyone low funds spend money on a game they may not be able to play yet.
Pilestedt and the entire development team seem to be taking recent problems seriously and are eager to roll out a fix as soon as possible. Of course, for a new game, this is, arguably, a good problem to have. Server issue speak to the title's popularity and success. Long queues, along with the fact that Helldivers 2 is providing a popularity boost to Starship Troopers, a movie from the '90s with similar themes, show just how much the gaming public is responding to this new take on sci-fi action.
As support for the title increases and a petition to bring Helldivers 2 to the Xbox grows, Arrowhead will want to fix the servers as quickly as possible. A port to the Xbox isn't likely at this time, but it's clear that more gamers want to get in on the action and servers will only face more pressure until their capacity is increased.
Helldivers 2
Helldivers 2 is a third-person cooperative shooter developed by Arrowhead Games Studios for the PC and PlayStation 5 where players take control of a Helldiver set to protect the citizens of Super Earth by traveling to hostile alien worlds and destroying threats. Players undergo missions, defeat enemies, and use special items called Stratagems to help turn the tide of battle in this punishing release.
