Rockstar has released a statement assuring players that it's looking into a glitch in Grand Theft Auto Online that has put players' vehicles at risk of being permanently lost from their inventories. The glitch is related to the insurance policies for the vehicles, and it started to be reported after the San Andreas Mercenaries update was implemented.In Grand Theft Auto Online players can purchase vehicles from Los Santos Customs. However, one of the most important transactions in the game is adding an insurance policy for the purchased vehicles. This insurance allows players to recover their vehicles should they be destroyed for any reason. This policy becomes more prevalent for the higher-value vehicles in the game as losing them would mean a lot of cash forfeited for a lot of players.Unfortunately, a bug in Grand Theft Auto Online that was introduced during the San Andreas Mercenaries update erased players' insurance policies, and this resulted in the permanent deletion of vehicles from their inventories. It didn't take long for the high-value car enthusiasts to begin reporting to Rockstar that they have been losing their valuable vehicles, with some of the estimated values going up to 8 million in-game dollars. To put things into perspective, a 10 million Shark Card would cost $99.99 in real-world currency. Although cash in Grand Theft Auto Online can still be made in different ways, it still is a very substantial loss. Fortunately, Rockstar has begun to look into the issue.
The company stated that it's aware of the issues regarding insurance in Grand Theft Auto Online and that it is working on a way to resolve the issue. In the meantime, it's been reported by various players that their vehicle purchases have been refunded after submitting support tickets. Unfortunately, this might end up backfiring for some players who might have permanently lost vehicles from this glitch that just so happened to also be part of the list of vehicles that were delisted from Grand Theft Auto Online's stores after the latest update.
While Rockstar looks for a solution to this problem, it might be best to put those highly valuable vehicles like the Dubsta away for the time being. Grand Theft Auto Online players have also reported that vehicles stored in the Mobile Operations Center would disappear, but Rockstar quickly released a solution for the issue in a background update. As such, players might see an equally prompt solution to the insurance glitch.
Grand Theft Auto Online is available now on PC, PS4, PS5, Xbox One, and Xbox Series X/S.
